Terms & Conditions
Last Updated: November 2025
Welcome to Sama Art. By placing an order or using our website, you agree to the following Terms & Conditions. Please read them carefully.
Custom Orders
• All artwork is handmade and created specifically for each client.
• Processing time varies depending on the artwork type and workload, typically ranging from 1 to 4 weeks.
• Urgent requests may be accepted depending on availability.
Payments
• Full payment is required at the time of placing the order.
• Prices may vary depending on size, subject, and level of detail.
• Payments are processed securely through Wix.
Shipping
• Shipping is available within the United States and internationally.
• Delivery times depend on the carrier and destination.
• Sama Art is not responsible for delays from postal services.
Refunds & Cancellations
• Since each artwork is custom-made, all sales are final.
• No returns or refunds are accepted after the artwork has been started.
• If you need to cancel, you must notify us within 24 hours of placing the order.
Artwork Rights
• The artist (Sama Almallahi) maintains all rights to the artwork unless otherwise agreed in writing.
• Clients may not reproduce, sell, or modify the artwork without permission. • Sama Art may use photos of completed artworks for portfolio and marketing purposes unless the client requests otherwise.
Customer Responsibilities
• Clients must provide clear reference photos and correct order details.
• Any mistakes resulting from incorrect information provided by the client are not the responsibility of Sama Art.
Contact
For questions, concerns, or order updates, please contact us through the Contact page or via email.